Shipping policy
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package.
Shipping Rates & Delivery Time
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
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United States: 2–5 business days
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International orders: 7–14 business days
Delivery times may vary depending on the carrier and destination.
Order Tracking
Once your order has shipped, you will receive an email with tracking details. Please allow up to 24 hours for tracking information to update.
Shipping Delays
Occasionally, shipping delays may occur due to weather, holidays, or carrier issues. ZPOUR US is not responsible for delays once the package has been handed to the shipping carrier.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. ZPOUR US is not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 5 days of delivery and we will work with the carrier to resolve the issue.
contact@zpour.com
Questions
If you have any questions about your order or shipping, please contact us:
Email: contact@zpour.com
Website: ZPOUR US